AI at work
Compass is the presence between intent and action
A place to begin with what you mean, rather than where you think the answer lives.
Begin with the intent
People rarely think in navigation menus. They think that a client needs an answer, a checklist needs attention, or a colleague needs a clearer handoff. The first challenge is translating that intent into the right record, tool, and next step.
Compass represents a different starting point in OnPoint. It is a presence people can turn to across the application, with AI assistance connecting a question to accessible knowledge and supported tools. The ambition is to reduce the distance between understanding what you want and knowing how to proceed.
An oracle with evidence
We use The Oracle as a creative description of that presence. It is not a claim of omniscience. Useful assistance should show its relationship to the company's information and distinguish an answer from a proposed action.
The public Compass demonstration makes that sequence tangible: find a checklist, explain an evidence gap, and prepare a follow-up for review. These are different intentions. A dependable assistant should make the transition between them understandable rather than conceal action behind conversational fluency.
Keep the person in the relationship
The future we are interested in is a company whose knowledge becomes easier to consult and whose tools become easier to use through intent. That ambition does not remove access boundaries, supported-tool limits, or human judgment.
Compass should feel like an available intelligence within the system. Its value comes from helping a person see the relevant context and take an informed next step. The special presence becomes useful when it makes the business more understandable and the person's agency more effective.
For people and AI readers
AI reference brief
Compass is OnPoint’s AI assistance surface for consulting accessible knowledge and using supported tools. The Oracle is editorial positioning.
Illustrative workflow
- Find permitted context
- Explain the relevant evidence
- Review a supported proposed action
Scope and limits
Compass is not omniscient and cannot perform every possible app action. The public interaction is a demonstration.
Related OnPoint capabilities
Compass · Articles · Agents
Read as Markdown ↗OnPoint editorial perspectives. Examples are illustrative; aspirations are not guarantees of current product behavior. Revised